Privacy Policy

Privacy Policy

Effective Date: July 20, 2026

Dynamic Restoration & Roofing (“Dynamic,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit dynamicrestorationtx.com, submit a request for service, or otherwise interact with us through our website.

This Privacy Policy is intended for individuals located in Texas.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide through our website, including:

  • Name
  • Email address
  • Telephone number
  • Postal or ZIP code
  • Property or service location
  • Type of service requested
  • Information included in a message or service-request description
  • Photographs or files you choose to upload, when that feature is available
  • Your preferred method of contact
  • Information about whether your request involves an emergency

Please do not submit sensitive personal information, such as Social Security numbers, financial account information, medical information, insurance login credentials, or government identification numbers through the website.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically, including:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Approximate geographic location
  • Pages viewed
  • Referring website
  • Date and time of visits
  • Links or buttons selected
  • General website usage and interaction information

We may collect this information through cookies and similar technologies.

2. How We Use Information

We may use information collected through the website to:

  • Respond to service requests and inquiries
  • Contact you by telephone, email, or another method you select
  • Determine whether your property is within our service area
  • Schedule inspections, estimates, restoration services, or roofing services
  • Provide water mitigation, fire restoration, mold remediation, storm restoration, roofing, or related services
  • Communicate with you about an active or requested project
  • Maintain business and service records
  • Improve our website, services, and customer experience
  • Diagnose technical problems and protect website security
  • Measure website traffic and performance
  • Comply with applicable laws and legal obligations
  • Protect our rights, customers, personnel, and property

Submitting a website form does not create a contract or guarantee that we can provide service. For active emergencies, users should call the emergency telephone number listed on the website.

3. How We Handle Service-Request Information

Information submitted through our service-request and contact forms is used internally by Dynamic Restoration & Roofing for legitimate business purposes, such as responding to inquiries, evaluating service needs, scheduling work, and communicating about requested services.

We do not sell personal information submitted through our website.

We do not use service-request information for unrelated third-party marketing.

Information may be accessible to employees, authorized personnel, or service providers who require access to operate the website or support our business. These service providers may include website-hosting, email, security, data-storage, or technical-support providers. They may process information only as needed to provide services to us or as otherwise permitted by law.

4. Google Analytics

We use Google Analytics to better understand how visitors use our website. Google Analytics may collect information about website activity, browser and device characteristics, approximate location, referring pages, and interactions with website content.

Google Analytics may use first-party cookies, including the _ga cookie, to distinguish visitors and sessions. Google may process analytics information in accordance with its own terms and privacy policies.

We use analytics information to evaluate website traffic, identify technical issues, understand which pages are useful to visitors, and improve the website. We do not intentionally send names, email addresses, telephone numbers, or other directly identifying form information to Google Analytics.

You may limit cookies through your browser settings. Google also provides a Google Analytics Opt-out Browser Add-on. Disabling cookies or analytics technologies may affect certain website functions or the accuracy of website performance measurements.

Information about how Google handles data from websites using its services is available through Google’s Privacy & Terms resources.

5. Cookies and Similar Technologies

Cookies are small files placed on your device by a website. We may use cookies and similar technologies for:

  • Basic website functionality
  • Security and fraud prevention
  • Remembering website preferences
  • Measuring traffic and website performance
  • Understanding how visitors interact with website content

Your browser may allow you to block, limit, or delete cookies. Blocking cookies may cause some website features to function differently or become unavailable.

Where required or appropriate, the website may provide cookie controls that allow visitors to manage certain categories of cookies.

6. When We May Disclose Information

We may disclose information:

  • To employees and authorized personnel who need it to respond to your request
  • To vendors that provide website hosting, security, email, storage, analytics, or technical services
  • To contractors or service professionals involved in responding to or performing requested work, when reasonably necessary
  • To comply with a subpoena, court order, law, regulation, or lawful government request
  • To investigate suspected fraud, misuse, security incidents, or unlawful activity
  • To protect the safety, rights, or property of Dynamic Restoration & Roofing, our customers, or others
  • In connection with a business transaction, such as a merger, acquisition, financing, reorganization, or sale of business assets
  • With your direction or consent

We do not sell your personal information for money.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to inquiries
  • Provide requested services
  • Maintain project, warranty, accounting, insurance-support, and business records
  • Resolve disputes
  • Enforce agreements
  • Meet legal, tax, regulatory, and recordkeeping obligations

Retention periods may vary based on the nature of the information and whether you become a customer. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You should avoid sending highly sensitive information through website forms or unsecured email.

9. Your Privacy Choices and Rights

Depending on applicable law and the circumstances, Texas residents may have the right to request that we:

  • Confirm whether we process their personal data
  • Provide access to certain personal data
  • Correct inaccuracies in personal data
  • Delete certain personal data
  • Provide a portable copy of certain personal data
  • Stop certain uses involving targeted advertising, the sale of personal data, or qualifying profiling

Dynamic Restoration & Roofing does not currently sell personal information submitted through its website or use that information for unrelated third-party targeted advertising.

To submit a privacy request, contact us through: https://dynamicrestorationtx.com/contact/

Please clearly state that your message is a privacy request and describe the information or action you are requesting. We may need to verify your identity before processing the request.

We will review requests and respond as required by applicable law. Certain information may be retained when permitted or required for legal, security, recordkeeping, warranty, contractual, or other legitimate purposes.

If we deny a qualifying privacy request, you may submit an appeal through the same contact page and state that you are appealing a prior privacy decision.

10. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, the website may not respond to all browser-based Do Not Track signals.

You may still manage cookies through your browser settings and use available Google Analytics opt-out tools.

11. Children’s Privacy

Our website and services are intended for property owners, tenants, property managers, businesses, and other adults seeking restoration or roofing services. They are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through the website. If we learn that such information has been submitted, we will take reasonable steps to delete it.

A parent or legal guardian who believes that a child has submitted personal information may contact us through our contact page.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control and are not responsible for the privacy, security, content, or practices of third-party websites.

This Privacy Policy applies only to information collected through Dynamic Restoration & Roofing’s website and business operations.

13. Business Transfers

If Dynamic Restoration & Roofing undergoes a merger, acquisition, restructuring, sale of assets, change in ownership, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technology, or legal requirements.

When we update the policy, we will revise the effective date at the top of this page. Material changes may also be communicated through a notice on the website when appropriate.

Your continued use of the website after an updated policy is posted indicates your acknowledgment of the revised policy.

15. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or our handling of personal information may be submitted through our contact page:

Dynamic Restoration & Roofing
Website: dynamicrestorationtx.com
Privacy Contact: https://dynamicrestorationtx.com/contact/

When contacting us about privacy, please include “Privacy Request” in your message and provide enough information for us to understand and respond to your request.